Re: Setting up Dynamics CRM: 20 hours and counting

Hi Bryant,

To set up Microsoft Dynamics CRM Online, I suggest you do the following steps:

1.Make sure you are using the Global Administrator or Billing Administrator. The user setting up Microsoft Dynamics CRM Online should be assigned either of these administrator roles.

2 .Check if the status of Dynamics CRM Online is OK by clicking Service Health in the left pane of Admin page.

If this provisioning of Microsoft Dynamics CRM Online persists, and the steps above do not work, you can post the question in the Microsoft Dynamics CRM Forum. That forum is staffed with technical support engineers and Microsoft partners who can provide technical expertise to resolve the Dynamics CRM Online issues.

Thanks,
Vivian Wang