Hi Lawrence,
I am going to reproduce this issue at my side, please provide us with your region information. To protect your privacy, please reply me in a private message.
I have also sent a private message to you about this issue, and you can check private messages with the following steps:
• Go to the Your details section on the right side of the community site.
• Click Private messages.
• Click the subject title of the response to read the message.
• You can reply by using the form in this display.
• Click Submit Reply.
In addition, I'd like to suggest you check service health and planned maintenance for any related information.
Thanks,
Allen Qiu