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Re: Starting Word
Hi Pierre,What page are you on when you try to launch the apps from the documents link? Are you inside a document library in your SharePoint team site? And are you trying to use the 'Edit Document'...
View ArticleRe: setting up email on Samsung S3
Hi dojx,Do you mean that your Android device can receive emails but can't send out after setting up Exchange email on your Android mobile? If so, please refer to the steps below to trouble shoot the...
View ArticleRe: The document could not be opened for editing. A Microsoft SharePoint...
Hi Pawel,The issue can be caused by several factors. Test the issue on another computer can help us to determine if it is a client issue. Could you please let us know the results? Thanks, Mindy Pan
View ArticleRe: FOPE Policy Rule notification
Hi Saiful,If there’s any update on this issue, please feel free to post your information here. We’re here to help you.Thanks, Young Yang
View ArticleRe: Are PowerPoint/Word/Excel applications allowed in office 365 ?
Hi S Kartikeyan, How is everything going? Do you have any updates about the status of the issue? Regards, Wilfred Ying
View ArticleRe: Office 2010 PST migration tools with Office 365.
Thanks Keats Ge.We found the problem in Laptop Outlook Junk Folder Rule.We have deleted all data from OWA. We have also deleted our Account & OST file from Laptop.We have switched Off the Junk...
View ArticleRe: Network solutions verification
Hi TUGeorage,I just want to ensure if the above information is helpful for you? In addition, do you need further assistance with the issue?Thanks, Maggie Li
View ArticleRe: Office 2010 PST migration tools with Office 365.
Hi Himesh, I’m very glad that the issue has been resolved. Your time and effort is appreciated. If you have any other questions when using Office 365, please feel free let us know, it is our pleasure...
View ArticleRe: sync sharepoint with 'my documents'
Hi vixvix,Has the posts above answered your questions? If you have any additional questions about this problem, please feel free to post back.Thanks,Nancy Xie
View ArticleRe: The document could not be opened for editing. A Microsoft SharePoint...
Same issue on every PC :(
View ArticleRe: MISCROSOFT POWERPOINT
Hi Erica,I’d like to confirm which Office 365 plan you use. If you use E plan, after assigning Office Professional Plus license you can directly download the Office 2010 Professional Plus in the...
View ArticleRe: The document could not be opened for editing. A Microsoft SharePoint...
Hi Pawel,Could you please provide the operation system that these test computers are running, such as Windows 7 or Windows XP? Moreover, please provide the Office version of these test computers, such...
View ArticleRe: Word/Excel sometimes crashes on Windows Vista when saving a file
Hi LimeM, How is everything going? Do you have any updates about the status of the issue? Thanks, Edward Qu
View ArticleRe: Word/Excel sometimes crashes on Windows Vista when saving a file
Hi both,I have tried the setup twice, but this did not resolve the issue.Both users already use 32 bits IE. Regards
View ArticleRe: Not possible to add Napa
Hi LeoStigter,We’d appreciate an update on the status of the issue. When you have time, please feel free to post this information here.Thanks, Eben Liu
View ArticleAdd Excel / PowerPoint / OneNote to CREATE option.
I have the E2 plan currently. Setup a user,, who can view email online. Has options for Word (open / view / create). However,,, there is NO options to add Create for Excel / PowerPoint / OneNote. I can...
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